Case Study

Admin Dashboard

The brand-facing side of Treet: a Resale Health Score that shows each brand exactly what to do next.

Series A+Lead Product Designer

After launching resale for brands, I turned Treet's passive admin into an opinionated growth engine. In two months, working across the C-suite, Sales, Engineering, and Customer Success, I shipped a brand homepage built around a Resale Health Score that tells each brand exactly what to do next.

Role Lead Product DesignerStage Series A+Focus Admin Tools, Data Viz, Design Systems, Cross-functional
+26%revenue for top-performing brands
+8%revenue across brand partners
50%cut in the at-risk brand segment
Context

Resale that runs itself

Treet is sold as resale that runs itself. Brands get an admin to watch performance, upload inventory, and tune their resale emails.

Mostly it does run itself. But a handful of brand actions move revenue far more than the rest, and nothing in the product made that obvious.

Liam, the brand-side operator who runs resale
Research

Meet Liam

The dashboard's real user was not a shopper. It was the person running resale for the brand.

  • Brand operatorOwns resale for a growing brand, rarely with a full team
  • Time-poorResale is one line item among many priorities
  • Wants proofNeeds to see which actions actually move revenue
The Problem

The numbers were there, the next step was not

The old admin showed brands plenty of charts and totals. What it never showed was what to do about them.

A gap was widening between brands that happened to take the right actions and brands that quietly stalled and drifted toward churn.

The original Treet admin dashboard, dense with data
The original admin: rich in data, silent on what to do next
Approach

Design for a decision, not a report

Working across the C-suite, Sales, Engineering, and Customer Success, I reframed the homepage around one question: what should this brand do this week?

I explored the space widely before committing, pressure-testing layouts against the actions the data said mattered most.

A wide exploration of opinionated homepage layouts
Exploring the opinionated homepage before committing
Recommendations

Every recommendation carried a number

Each suggested action came with projected revenue, so a brand could see the payoff before lifting a finger.

Best practices stopped being a buried help doc and became a ranked, quantified to-do list.

The best-practices table pairing each action with projected revenue
Solution

A Resale Health Score, front and center

The new homepage leads with a Resale Health Score and the highest-impact actions for that brand, each tied to projected revenue.

Resale still runs itself. Now there is a clear steering wheel for the moments a brand wants to push.

The shipped brand homepage built around the Resale Health Score
The shipped homepage, built around the Resale Health Score
Design System

A design system for Treet itself

The surface was big enough that consistency mattered. Along the way I established a design system for Treet's own brand, giving every future admin screen a shared vocabulary.

The Treet design system layout
The design system that grew out of the work
Results

Opinionated beat passive

+26%revenue for top-performing brands
+8%revenue across existing brand partners
8% → 33%average action-item completion
50%cut in the at-risk brand segment